Account Management
- Member Account Manager
- Call Forwarding
- Call Logs
- Click to Call
- Contacts
- Distinctive Rings
- Do Not Disturb
- Find Me
- Online Billing
- Speed Dial
Member Account Manager
What is it?
Control your DexterVOIP account settings from any computer. With DexterVOIP Service you have full access to control your feature settings and your account online. You can access your account around the clock to check call activity, manage your Voicemail, and edit your user information and more.
How does it help?
Forgot to forward your phone to your cell phone before you left the house for a weekend business trip? Unlike traditional home phone service, with DexterVOIP you don't have to be home to manage your settings. All you need to do is log into your Member Account Manager from any computer and reset your Call Forwarding. It's that easy to stay in control and make your phone service work for you!
How to use:
- Log into your Member Account Manager using your email address and password.
- View the many options available to you such as Voicemail, Contacts, Call Logs, Call Features, My Account, Rocket Rewards and much more.
Call Forwarding
What is it?
Always on the go? Get your calls forwarded to where you are - to your cell phone, work number, or a friend's house. It's easy. Use your Member Account Manager to quickly forward your calls from your DexterVOIP phone number(s).
How does it help?
With traditional phone service you have to be at home to forward your phone, and in most cases you pay extra for this service. With DexterVOIP service, Call Forwarding is included free of charge and you don't have to be home to set it up.
Have you ever left the house in a rush and realized that you had wanted to forward your phone, but did not get the chance? With Dexter VOIP all you would have to do is log into your Member Account Manager from any computer and update your Call Forwarding settings.
How to use:
- Log into your Member Account Manager using your email address and password.
- Select the Call Features tab.
- Choose Call Forwarding from the menu.
- Set your Call Forwarding preferences and click Save.
Call Logs
What is it?
You can view all your incoming, outgoing, and missed calls for your DexterVOIP account.
How does it help?
You learn that a week ago you missed an important call. You have cleared your Caller ID from your phone. How do you track down the number? Check your Call Logs! All your calls incoming, outgoing, and missed are all available by date and time.
How to use:
- You can view your most recent Call Log activity or your full Call Log history. Log into your Member Account Manager using your email address and password.
- View your most recent Call Log activity from your Member Account Home Page where you can see your most recent incoming, outgoing and missed calls.
- View your full Call Logs by selecting the Call Logs tab. From the drop down menu on this page, indicate which month's Call Log you want and click View.
Click to Call
What is it?
Using the Member Account Manager from home, let DexterVOIP do the dialing. Just click on any number in your contact list and the number will automatically be dialed for you.
How does it help?
You need to plan a birthday party and want to invite your friends. With Click to Call you don't have to worry about finding your address book and dialing each number yourself. All you need to do is simply operate Click to Call from your DexterVOIP Contacts. Your DexterVOIP phone will ring when the call is placed.
How to use:
- Log into your Member Account Manager using your email address and password.
- From your Call Logs or Contacts click on the call icon beside the number you want to dial, and the number will automatically be dialed for you.
Contacts
What is it?
Your online address book with names and numbers. Quickly store, find phone numbers, sort your contacts by category and operate Click to Call.
How does it help?
Need to make a call and can't find your PDA? Open your DexterVOIP Member Account Manager and find your Contacts. Choose the number you need and hit Click to Call. No more searching!
How to use:
- Log into your Member Account Manager using your email address and password.
- Select the Contacts tab.
- From this page you can add, edit and delete contacts.
Distinctive Rings
What is it?
Choose from 4 different ring patterns to assign to any Signature Number (additional telephone number). If you have multiple numbers, this will indicate which number is being called.
How does it help?
Always know who the phone is for! If you have two numbers one for you and one for your kids you can set each line up with its own distinctive ring. No more dashing to the telephone when it might not be for you!
How to use:
- Log into your Member Account Manager using your email address and password.
- Select the Call Features tab.
- Choose Distinctive Rings from the menu.
- You can assign a distinctive ring to any additional (signature) number on your account. Select the phone number from the drop down menu at the top of the Distinctive Rings page, and choose the distinctive ring that you would like to assign to this number and save it.
Do Not Disturb
What is it?
Limit unwanted interruptions by enabling your Do Not Disturb feature. Your calls will be directed straight to Voicemail. If you do not have Voicemail or your Voicemail is not active, callers will hear an announcement stating that you are currently not accepting calls.
How does it help?
You've had a long day and you've just finally managed to put your 6 month old son to sleep. You are looking forward to some nice quiet time when the phone rings and wakes up your son. Wouldn't it be nice if you could have your phone stop ringing without having to turn down the ringer on every single phone in the house? With Do Not Disturb, you do exactly that. Simply activate this feature and enjoy the quiet time you deserve!
How to use:
- Log into your Member Account Manager using your email address and password.
- Select the Call Features tab.
- Choose Call Forwarding from the menu.
- Click on the Do Not Disturb button and click Save.
Find Me
What is it?
Wherever you go, you can have your calls follow you! Find Me allows incoming calls to "find you" at multiple phone numbers, one after another. If you don't pick up at one number, the call will move on to the next, until either you pick up or the call terminates.
How does it help?
Don't want to miss an important call? Why not have your phone calls find you? Now, you don't have to sit at home and wait for your son to call you when he is done his game so you can pick him up. You can forward your DexterVOIP calls to multiple numbers.
How to use:
- Log into your Member Account Manager using your email address and password.
- Select the Call Features tab.
- Choose Call Forwarding from the menu.
- Click on the Find Me Forwarding button.
- A Find Me Forwarding configuration box will display. Set your forwarding ring preference and the phone number(s) you would like your DexterVOIP number to forward to and click Save.
Online Billing
What is it?
With DexterMO Internet's Online Billing you have instant and secure control of your billing information. You can access your account from your Member Account Manager and view your invoices anytime you want.
How does it help?
You are in control. Ever misplaced a bill that you needed to pay? With DexterMO Internet's paperless billing, you don't have to worry about misplacing your invoice because you can always log into your Member Account Manager and have instant, secure access to your billing information anytime.
How to use:
- Log into your Member Account Manager using your email address and password.
- Select the My Account tab.
- Choose Statements from the menu.
- From this page you can view your current invoice statement.
Speed Dial
What is it?
Dial the people you call most by simply pressing two numbers. Speed Dial lets you designate a two-digit code for each of the telephone numbers you dial most often. Setting up your speed dial preferences is easy with your Member Account Manager. To activate Speed Dial, dial [*] plus the assigned code of the number you want to call. The number will be automatically dialed.
How does it help?
You are running late but want to make a quick call to let your sister know that you are on your way to the restaurant. Just pick up your phone and speed dial her number.
How to use:
- Log into your Member Account Manager using your email address and password.
- Select the Contacts tab.
- Choose Speed Dial from the menu.
- To designate a speed dial assignment for one of your existing contacts, simply select a speed dial key from the drop down menu, then select your contact from the next drop down menu and click Save.
- To create a new speed dial assignment designate a speed dial key and fill in the necessary contact information and click Save.
- Next time you want to place a call dial the speed dial key, including the * key.
