Contact us!   573-624-8654                                                                                      WHY CHOOSE US?

 

WHY CHOOSE US?

While many hosting companies try and impress potential customers by proclaiming how big they are, we are proud to admit: we're a small company. We are family owned and operated and have a clear understanding of what small business needs are and how to pull in the potential of the Internet to make their businesses flourish in ways that were not possible just a few years ago.


We're also able to offer accommodating, personalized support for our hosting services—if your website requires a particular capability that's not included in one of our hosting plans, we'll do our best to try and accommodate your needs. And unlike many other small hosting companies, we are not resellers or agents for a larger hosting service; we maintain our own servers, giving us the ability to offer the highest levels of performance and reliability at competitive prices.

 
As a Dexter Broadband Customer, you want...
  • A company, and people that you can depend upon - day and night.
  • Your site should be accessible to the entire net, even when a major link has failed.
  • Your personal/corporate access, whether dial-up or dedicated, should have fast access to all internet sites and should continue to operate even when a particular link is down.
  • Dexter Broadband has elected a strategy which ensures that our customers will get all these, and more.

What is "our" network architecture?

We at Dexter Broadband have built one of the most reliable networks available. A network that is in our own Network Operations Center (NOC). A network that we own, operate and manage from end to end. A network built on only the finest hardware. A network that includes the following;

  • Redundant Gigabit Ethernet backbone feeds.
  • Only Cisco routing equipment is used.
  • Gig Ethernet is used to connect the servers to the backbone providers.
  • Multiple managed switches are used that monitor each Ethernet connection for performance thresholds 24 hours a day.
  • Always on UPS Systems are in place with generator backup.
  • 24/7 network monitoring both onsite and offsite with technical staff on call and available 24/7.
  • Network utilization is currently at 20%. The threshold is 50%. This means, that when 50% Bandwidth utilization is reached, the number of lines to the Internet will be increased!

Dexter Broadband has five separate major links into the internet backbone. Our principle links are three FULL Gigabit Ethernet (1000 megabit/second) connections into ATT, UUNet and Level3. Additional connectivity into the St. Louis eXchange provides access to educational resources and other local St. Louis region networks without the need to criss-cross the country to the MAE's. Dexter Broadband has over 5 gigabits of backbone available at all times with fully redundant backbone access.

Our core routers are Cisco with dual processors and redundant power supplies that are fed by seperate power sources. In addition, two of each required card has been pre-installed in order to provide immediate backup in the unlikely event of a hardware failure.

Separate and redundant connections through multiple access points is called multi-homing. Multi-homing allows internet traffic to be routed along the most effective paths. Besides providing faster access to commonly accessed data sources, our multi-homed strategy also provides redundant workarounds to ensure that your business connection and site are available to the entire internet community at all times, even if one of our links may be down.

A data center quality UPS (uninteruptible power supply) combined with a generator provides multi-phase conditioned on-line power protection for the entire NOC (network operations center).

We invite you to visit us for a tour of our facility. Please call our sales office during normal business hours to make a tour appointment at 573-624-8654

 



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